Effective Date: June 2025
Welcome to https://cognigrove.net. These Terms and Conditions (“Terms”) govern your access and use of our website and services. By using our site, purchasing credits, or accessing our products, you agree to these Terms. If you do not agree, please do not use the site or services.
About Us
CogniGrove offers custom IT solutions including geospatial analysis, drone mapping, data automation, and business intelligence tools. We provide access to our services through a credit-based system available on https://cognigrove.net.
Use of Website and Services
You agree to:
- Provide accurate information during registration.
- Use the services only for lawful purposes.
- Not misuse or attempt to exploit the platform beyond its intended scope.
Credit-Based Usage
- Services on our platform are accessible via prepaid credits.
- Credits are purchased through our website and deducted as services are consumed.
- Unused credits remain in your account and do not expire unless otherwise stated.
- Credits are non-transferable and non-exchangeable for cash.
Subscription and Pricing
- You may purchase credits through one-time transactions or subscription-based plans.
- Subscription plans renew automatically unless canceled prior to the renewal date.
- Prices for credits and subscriptions are subject to change. Any changes will be communicated in advance and will not affect previously purchased credits.
- You are responsible for any recurring billing unless the subscription is canceled via your account dashboard or by contacting support.
Refund Policy
We strive to ensure satisfaction with every credit purchase. However:
- All credit purchases are final and non-refundable, except where required by law or in cases of technical error (e.g., double billing or failed service access).
- For eligible refund requests, please contact us within 7 days of the transaction at [Insert Email].
- Refunds, if approved, will be processed via the original payment method.
Intellectual Property
All content, tools, algorithms, and software provided on our site are the property of CogniGrove or our licensors. Unauthorized copying, distribution, or commercial use is strictly prohibited.
Limitation of Liability
CogniGrove is not liable for:
- Any indirect or consequential loss resulting from the use of our website or services.
- Data loss, service interruptions, or inaccurate results due to misuse or system errors.
- Use of our services is at your own risk.
Third-Party Links
Our website may include links to third-party websites or tools. We are not responsible for their content, accuracy, or practices.
Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and store your information.
Modifications
We may update these Terms at any time. When we do, we will revise the “Effective Date” above. Continued use of our services after changes are posted indicates your acceptance of those changes.
Contact Us
For questions or concerns, please contact us at:
CogniGrove
Email: support@cognigrove.net
Website: https://cognigrove.net